Change log

This section notes the new and changed APIs in the Packaged CCE 10.0(x) release.

New APIs

Updated APIs

See Notes

Serviceability API

Added SCRIPT_VERSIONS_ALLOWED and OEM_CP_matches_db_collation rule to System Configuration Validation Output section.

Deployment Type Info API

The VMHost XML changed for 10.0(x).

If you are a 9.0(x) customer updating to 10.0(x) and use the Deployment Type Info API directly, you will need to make the following changes to the XML:

<deploymentTypeInfo>
  <changeStamp>59</changeStamp>
  <deploymentType>7</deploymentType>
  <vmHosts>
   <vmHost>
    <name>sideA</name>
    <address>10.86.141.10</address>
    <userName>root</userName>
    <password>ciscoABC</password>
   </vmHost>
   <vmHost>
    <name>sideB</name>
    <host>10.86.141.29</address>
    <userName>root</userName>
    <password>ciscoABC</password>
   </vmHost>
 </vmHosts>
</deploymentTypeInfo>

Bulk Job API

Department information added in bulk job requests in 10.0(x). This column must be added, but can be left blank.

Note   

If you saved 9.0(x) copies of the CSV files on your system, download new copies for 10.0(x). If you have an existing 9.0(x) .CSV file and attempt to load it on a 10.0(x) system, an error will appear regarding the missing department column.

New call type and skill group bulk operations also available.

Dialed Number API

The dialedNumberString parameter now allows additional characters.

Agent API

The skillGroupsAdded and skillGroupsRemove parameters were added.