Change Log
This section notes the new and changed APIs in this Packaged CCE release.
New APIs
Updated APIs
See |
Notes |
---|---|
Deployment Type Info API |
New hardwareLayoutType parameter added. |
Dialed Number API |
New pcsPattern, ringtoneName, and peripheralSet parameters added. |
Outbound Campaign API |
New sort parameters added. |
Import API |
Added a get operation to obtain the CSV file for the contacts of the campaign. |
Data Center API |
Added information about the CVP Reporting Server, Cisco Unified SIP Proxy, Cisco Virtualized Voice Browser and Gateway external machines support for both main site and remote sites. |
Department API |
Added information for Enterprise Chat and Email (ECE). |
Machine Inventory API |
Added the CVP Reporting Server, Cisco Unified SIP Proxy, Cisco Virtualized Voice Browser and Gateway external machines support for both main site and remote sites in the machine type table. Added a note for the delete operation specific to external machines. |
Agent API |
Added notes for create, update and delete operations when the supervisor attribute is set to true. The notes are specific to Packaged CCE and Unified Intelligence Center integration. Added new peripheralSet parameter. |
Agent Team API |
Added notes for create, update and delete operations for Packaged CCE and Unified Intelligence Center integration. Added new peripheralSet parameter. |
Skill Group API |
Added new peripheralSet parameter. |