Change Log

This section notes the new and changed APIs in this Packaged CCE release.

New APIs

Updated APIs

See

Notes

Deployment Type Info API

New hardwareLayoutType parameter added.

Dialed Number API

New pcsPattern, ringtoneName, and peripheralSet parameters added.

Outbound Campaign API

New sort parameters added.

Import API

Added a get operation to obtain the CSV file for the contacts of the campaign.

Data Center API

Added information about the CVP Reporting Server, Cisco Unified SIP Proxy, Cisco Virtualized Voice Browser and Gateway external machines support for both main site and remote sites.

Department API

Added information for Enterprise Chat and Email (ECE).

Machine Inventory API

Added the CVP Reporting Server, Cisco Unified SIP Proxy, Cisco Virtualized Voice Browser and Gateway external machines support for both main site and remote sites in the machine type table.

Added a note for the delete operation specific to external machines.

Agent API

Added notes for create, update and delete operations when the supervisor attribute is set to true. The notes are specific to Packaged CCE and Unified Intelligence Center integration.

Added new peripheralSet parameter.

Agent Team API

Added notes for create, update and delete operations for Packaged CCE and Unified Intelligence Center integration.

Added new peripheralSet parameter.

Skill Group API

Added new peripheralSet parameter.