Access

Administrator Access

Administrator access to Packaged CCE Administration APIs and items is defined by the role and by the departments for which the administrator is responsible.

Supervisor Access

The following APIs are read only:

The following APIs allow update with restrictions:

Agent Access

Agents have no access to the Packaged CCE Administration APIs.

Authentication

To authenticate administrators and supervisors must provide a fully qualified user name (for example, user@domain.com) and password.