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Changed the remoteAgentType parameter. Instead of just two possible values (0: Not allowed, 2: Allowed), there are now two new options (1: Call by Call, 3: Agent Chooses). The 2: Allowed option is now described as Nailed Up. |
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New parameters: The supervisorUserInfo parameter has been removed. For supervisors and for agents with single sign-on (SSO) enabled, the userName parameter now uses the user's Active Directory or SSO account username. For supervisors who are not enabled for single sign-on (SSO), the Active Directory username must be in the user@domain format in the userName parameter . |
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New ssomigration jobType. |
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Deployment type names have been updated. |
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The Machine Inventory API now has SM_REST_API, CONTEXT_SERVICE, IDS, IDS_PRIMARY_REF, IDS_SECONDARY_REF, and PUBLISHER_REF services. Removed the CCE_CALL_SERVER and CCE_DATA_SERVER machine types. Added the CCE_ROGGER, CCE_PG, CCE_AW, CVVB, and ECE machine types. Changed the number of allowed CVP machines on each side from 2 to 1. The hostName parameter is now searchable. The API now has two advanced search parameters: type:<machine type> and serviceType:<service type>. |
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The Media Routing Domain API now supports create, update, and delete operations. New parameters: Renamed parameters: Removed parameters: |
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New mediaRoutingDomain parameter. |
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Status API > Configuration Rules |
Configuration rules have been reorganized under new machine names (Unified CCE Rogger, Unified CCE PG, Unified CCE AW-HDS-DDS, CUIC-LD-IdS). New SocialMiner machine rules. New rules for single-sign on for Unified CCE AW-HDS-DDS, CUIC-LD-IdS, Finesse, and external HDS. New rule that hostnames must be in FQDN format, for all machines except gateways and Cisco Virtualized Voice Browser. CUIC_HISTORICAL_REALTIME_DS_CORRECT_CONFIGURATION has been removed from the rules for the Unified Intelligence Center Publisher. New rule that each Peripheral Gateway with a Communications Manager PIM must have an associated Task Routing Application Path. |
Status API > Operation Rules |
Operation rules have been reorganized under new machine names (Unified CCE Rogger, Unified CCE PG, Unified CCE AW-HDS-DDS, and CUIC-LD, IdS). New SocialMiner machine rules. |