1 Discover

Find out what Serviceability is all about. How and why should you use it?

 
 

2 Get Started

Learn how to activate the service, create an application user, and get the WSDL

 
 

3 Read a Tutorial

Create and send a SOAP request over HTTP to the RisPort service without any programming

 

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Hunt Pilot Call Queue

Created by: Vikas Sharma

Hi,   I am trying to get number of calls waiting in a Hunt Pilot. I have enabled "setHuntListEnabled" feature and been getting hunt pilot creation event and based on that i am creating queue calls.Everything works fine including calls events, dnd...

Created: Jun 29 2017

Last modified: Oct 27 2017

Replies: 3

Tags: 0

Programming the Applications which integrated with CUCM

Created by: Evgeniy Pankratov

Hello, we want to make our own applications to work with CUCM 11.5 (SOAP, AXL etc) The first task - is to make application which can monitor the calls in real time. like RTMT, but it must watch the calls in realtime and to keep the history
Can...

Created: Oct 09 2017

Last modified: Oct 12 2017

Replies: 1

Tags: 0

CUCM Alarm Information API

Created by: Martin Sloan

Hello,   Inside CUCM Serviceability->Alarm->Definition I'm able to browse the catalogs, alarms and definitions.  Does anyone know if this information is available programmatically over an API?  The description, explanation, etc...

Created: Sep 14 2017

Last modified: Sep 14 2017

Replies: 0

Tags: serviceablity, cucm_11.5

Risport retrieval failure - PHP

Created by: Andre Castro

Dear folks,   When trying to fetch device status via RisPort using PHP, I get the following error:   Error the cmSelectionCriteria is null   Interestingly, I have a working version written in python. Both of them are as below:  ...

Created: Nov 09 2016

Last modified: Jul 19 2017

Replies: 11

Tags: risport

perfmon APi did not work with Python

Created by: Andrii Zadorozhnyi

Hi, community! I have tried to collect perfmonCollectCounterData info from my Cisco Unified Communication Manager via Perfmon API.   But I have got next error: '<?xml version=\'1.0\' encoding=\'UTF-8\'?><soapenv:Envelope...

Created: May 17 2017

Last modified: Jul 14 2017

Replies: 3

Tags: api, perfmon