Customer Care solutions empower businesses to deliver a connected digital experience by providing contextual, continuous, and capability-rich journeys for your customers, across time and channels.
Finesse
Integrate Finesse into existing contact center applications, build custom desktops, or even integrate existing applications into Finesse.
Create custom applications to register interest in CUCM device call events, and take full control of those devices to make, take, transfer, end calls, and more.