Created by: Snehal Patel
Hello, I am facing issue while making an outbound calls using JTAPI Test Client. I have logged in into two JTAPI Test Client's with two difference users. From one user I am making an outbound call to another user, but I am getting below error:...
Created: Oct 24 2017
Last modified: Oct 25 2017
Replies: 2
Likes: 0
Unable to login using JTAPI Test Tool (PROVIDER_OUT_OF_SERVICE_EVENT)
Created by: Snehal Patel
Hello all, I am trying to login using JTAPI Test Tool but getting below errors: Case 1. During login if I pass parameter then I get Oct 12 17:47:56.846 IST %JTAPI-PROTOCOL-7-UNK:(P1-hq-cucm-pub) received Event:...
Created: Oct 12 2017
Last modified: Oct 13 2017
Replies: 2
Likes: 0
CTI Events between CUCM and Verint Impact360 is randomly not delivered
Created by: Bruno Gualano
I developed an application called "PCClient" that make an integration with Verint Impact360 and CUCM. The PCClient monitors the CTI events using the JTAPI Library and application user in CUCM, processing those events and send HTTP requests to...
Created: May 12 2015
Last modified: Sep 27 2017
Replies: 2
Likes: 0
Whisper Coaching Plays Supervisor voice on customer's IP phone
Created by: Harrison Kanda
Hi Everyone, I have implemented the whisper coaching by updating the silent monitoring to WHISPER_MONITOR, however the customer on his extension can still hear the supervisor's voice. Is there anything missing out in my program/event that i need...
Created: Aug 25 2017
Last modified: Sep 14 2017
Replies: 6
Likes: 0
Complete list of CiscoRTPPayload types reported by cti events
Created by: Andrew Klassen
Does anyone know where I can find a complete list of CiscoRTPPayload types? There is a list in the developer guide for the release which I am using, 10.5 and even 11.5 which I also checked, but neither is complete. As an example, I receive a...
Created: Aug 27 2017
Last modified: Aug 31 2017
Replies: 2
Likes: 0