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4 February 2020: CTI Server Message Reference Guide (Protocol Version 23) for Cisco Unified Contact Center Enterprise, Release 12.5(1)

CTI Server Message Reference Guide (Protocol 22), Release 12.0(1).pdf

11 January 2019: CTI Server Message Reference Guide (Protocol Version 22) for Cisco Unified Contact Center Enterprise, Release 12.0(1)

CTI Server Message Reference Guide (Protocol 21), Release 11.6(1).pdf

24 August 2017: CTI Server Message Reference Guide (Protocol Version 21) for Cisco Unified Contact Center Enterprise, Release 11.6(1)

CTI Server Message Reference Guide (Protocol 20), Release 11.5(1).pdf

20 August 2016: CTI Server Message Reference Guide (Protocol Version 20) for Cisco Unified Contact Center Enterprise, Release 11.5(1)

CTI Server Message Reference Guide (Protocol 19), Release 11.0(1).pdf

16 April 2015: CTI Server Message Reference Guide (Protocol Version 19) for Cisco Unified Contact Center Enterprise, Release 11.0(1)

CTI Server Message Reference Guide (Protocol 16), Release 10.0(1).pdf

Feb 2014: CTI Server Message Reference Guide (Protocol Version 16) for Cisco Unified Contact Center Enterprise, Release 10.0(1)

CTI Server Message Reference Guide (Protocol Version 16), Release 9.0(1).pdf

Jun 2012: CTI Server Message Reference Guide (Protocol Version 16) for Cisco Unified Contact Center Enterprise, Release 9.0(1)

Multiline Support in UCCE 8.0.docx

CTI Server Message Reference Guide (Protocol Version 15), Release 8.5(1).pdf

Nov 2010: CTI Server Message Reference Guide (Protocol Version 15) for Cisco Unified Contact Center Enterprise, Release 8.5(1)

CTI Server Message Reference Guide (Protocol Version 14), Release 8.0(1).pdf

Feb 2010: CTI Server Message Reference Guide (Protocol Version 14) for Cisco Unified ICM/Contact Center Enterprise & Hosted, Release 8.0(1)

Aug 2007: CTI Server Message Reference Guide (Protocol Version 13) for ICM Enterprise and Hosted Editions, Release 7.2(1)

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