1 Discover

Find out what Remote Expert Mobile is and how to ignite your B2C/C2B strategy

 
 

2 Getting Started

Read the Getting Started information and download the docs.

 
 

3 Developer Tutorials

Learn how to code with RE Mobile via online tutorials

 

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Picture on hold

Created by: Lukasz Szydlowski

Hello, It is possible to change picture, when agent is on hold ? It is the picture. Thanks

Created: Aug 22 2016

Last modified: Oct 29 2017

Replies: 2

Tags: 0

ACB client SDK didn't send packets

Created by: Matous Kratochvil

Problem ACB client SDK version: 3.2.2.1.1 didn't send packet to server and didn't establish video and audio tranfer.   And the same problem happened in "iOSFusionSDKSample" when i create call to the same destination   log  ...

Created: Oct 25 2017

Last modified: Oct 27 2017

Replies: 3

Tags: 0

REM Advanced SDK objC

Created by: Matous Kratochvil

Problem delegate is not called. Connection is established. Input/output streams to host works. But delegates is not called. I have no idea why. I linked all frameworks just like in example app iOSFusionSDKSample and set "enable bitcode" to NO and other...

Created: Oct 23 2017

Last modified: Oct 25 2017

Replies: 1

Tags: 0

iOS ACB client SDK version: 3.2.2.1.1

Created by: Matous Kratochvil

Problem:      Delegate "ucDidStartSession" is not called. No errors log. No failed log. App didn't crasher and remain responsive. And when method "phone.createCall" is called right after "uc.startSession" it thorws exceptions and in...

Created: Oct 19 2017

Last modified: Oct 25 2017

Replies: 3

Tags: 0

REM using swift

Created by: Edwin Ramana

Is it possible to use swift instead of objective-c for REM?   Thx in advance

Created: Oct 19 2017

Last modified: Oct 20 2017

Replies: 1

Tags: ios, swift, rem