Documentation
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Provides overview, new and changed information, interface features, code examples, and troubleshooting information.
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Sample Application
Download a sample application that implements an answering machine application using TAPI 2.1.
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TAPI Developer Guides - Newest On Bottom

- 15 Aug 2008: Provides overview, new and changed information, interface features, code examples, and troubleshooting information..

- 15 Aug 2008: Provides TAPI client installation and configuration instructions.

- 15 Aug 2008: Provides overview, new and changed information, interface features, code examples, and troubleshooting information.

- 115 Aug 2008: Provides TAPI client installation and configuration instructions.

- 15 Aug 2008: Provides overview, new and changed information, interface features, code examples, and troubleshooting information.

- 15 Aug 2008: Provides TAPI client installation and configuration instructions.

- 15 Aug 2008: Provides overview, new and changed information, interface features, code examples, and troubleshooting information.

- 14 Aug 2008: Provides overview, new and changed information, interface features, code examples, and troubleshooting information.

- 18 Aug 2008: Incremental update based on new or changed interface features specific to Cisco Unified Communications Manager Release 6.1(1b). Refer to the Cisco and Third-Party APIs section.

- 27 Aug 2008: Provides overview, new and changed information, interface features, code examples, and troubleshooting information.

- 12 Mar 2010: Provides overview, new and changed information, interface features, code examples, and troubleshooting information.

- 12 Mar 2010: Provides overview, new and changed information, interface features, code examples, and troubleshooting information.

- 25 Sep 2009: Provides New and Changed interface features specific to Cisco Unified Communications Manager Release 7.1(3).

- 30 Apr 2010: Provides overview, new and changed information, interface features, code examples, and troubleshooting information.

- 21 Dec 2010: Provides overview, new and changed information, interface features, code examples, and troubleshooting information.

- 8 Jul 2011: Provides overview, new and changed information, interface features, code examples, and troubleshooting information.

- 26 Aug 2012: Provides overview, new and changed information, interface features, code examples, and troubleshooting information.

- 8 Jan 2013: Provides overview, new and changed information, interface features, code examples, and troubleshooting information.

- December 2013: Provides overview, new and changed information, interface features, code examples, and troubleshooting information.

- December 2014: Provides overview, new and changed information, interface features, code examples, and troubleshooting information.

- 15 June 2015: Provides overview, new and changed information, interface features, code examples, and troubleshooting information.
TAPI Developer Training Materials and Sample Applications

- 18 Feb 2011: Overview of all Cisco Unified Communication Manager Interfaces. Includes architecture diagrams, suggested uses, methods available, documentation, scalability, and troubleshooting. Updated: Jan 2011

- 27 May 2008: Exemplifies usage of Cisco Device Specific Methods. Uses TAPI 2.1 and Cisco TSP. MWI DevSpecific Methods for Rev 1.0.

- 27 May 2008: This sample application implements an answering machine application using TAPI 2.1. Allows call redirection, call forwarding, call conferencing, and message recording.
TAPI Developer White Papers and General Documents

- 22 Jul 2011: Illustrates how to configure Microsoft Outlook to automatically receive Solution Partner Program Blog messages, announcements, and alerts.

- 18 Jul 2011: Details regarding improved overall CTI scalability in Unified CM 8.6(1), including better multi-application support.

- 19 Feb 2010: Cisco Technology Developer Partner Only document illustrating the TAPI and JTAPI changes planned for Unified CM 7.1(2) and 7.1(3).

- 22 Dec 2009: Details regarding improved overall CTI scalability in Unified CM 7.1(3) and 8.0(1), including better multi-application support.

- 16 Jul 2009: Details regarding improved overall CTI scalability in Unified CM 7.1(2)a, including better multi-line and shared-line support.

- 24 Oct 2008: Describes how to install the Cisco TSP client on the Microsoft Vista operating system.