User Call In

  • Adapter sends the XML message A2W_NotifyUserEnter using HTTP post to WebEx Meetings using the WbxHostName associated with the conference. Parameter ExtCallID is null.
  • WebEx Meetings returns a confirmation message Confirmation in the return HTTP post notifying the adapter the request was received.
  • WebEx Meetings changes the Web user / meeting status to reflect that a user entered the event. WebEx Meetings checks the ExtCallID parameter in the A2W_NotifyUserEnter. If the parameter is null, and this is a call-in user, WebEx Meetings generates a new external call ID for it.
  • WebEx Meetings sends W2A_RspNotifyUserEnter message to the adapter using the adapter host name given in the WebEx Meetings configuration file, and returns the new External ID and the original MsgID given in A2W_NotifyUserEnter.
  • The adapter sends a confirmation message in the return HTTP post confirming the message was received and then associates the External ID with the Bridge ID.

User Call Out

  • WebEx Meetings sends the XML message W2A_Callout to adapter using HTTP post to pass a valid external call ID.
  • The adapter returns a confirmation message in the return HTTP post.
  • The adapter works with the bridge trying to issue a call out.
  • The adapter is notified by the bridge that the call out was successful, and sends an A2W_RspCallout message to WebEx Meetings.
  • WebEx Meetings returns a confirmation message.
  • The adapter receives a notice from the bridge when the call-out user enters the conference. It then sends an A2W_NotifyUserEnter message with a valid External Call ID obtained from WebEx Meetings.
  • WebEx Meetings returns a confirmation message.
  • When WebEx Meetings finds parameter ExtCallID is valid, it knows this is a call-out user and there is no need to generate a new External ID for the user.
  • WebEx Meetings sends a W2A_RspNotifyUserEnter message to the adapter with the valid External Call ID parameter.
  • The adapter returns a confirmation message, and re-associates the External Call ID with the Bridge Call ID (re-associating is good practice).