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Sample Toolkit

- 25 July 2017: To review examples of how to interact with the REST web service in Java, download this sample toolkit. This toolkit includes new sample code for Release 11.6.

- 18 August 2016: To review examples of how to interact with the REST web service in Java, download this sample toolkit. This toolkit includes new sample code for Release 11.5.

- 26 August 2015: To review examples of how to interact with the REST web service in Java, download this sample toolkit. This toolkit includes new sample code for Release 11.0.

- 11 Dec 2013: To review examples of how to interact with the REST web service in Java, download this sample tool kit
API Documents

- 31 Jan 2020: Cisco online help file for v 12.5(1). To view the online help, extract the zip file and run the index file. When prompted, click 'Allow blocked content'.

- 31 Jan 2020: Cisco Packaged Contact Center Enterprise API Details for v12.5(1)

- 11 Jan 2019: Cisco online help file for v 12.0(1). To view the online help, extract the zip file and run the index file. When prompted, click 'Allow blocked content'.

- 6 Dec 2019: Cisco Packaged Contact Center Enterprise API Details for v12.0(1)

- 8 August 2017: Cisco online help file for v 11.6(1). To view the online help, extract the zip file and run the index file. When prompted, click 'Allow blocked content'.

- 8 August 2017: Cisco Packaged Contact Center Enterprise API Details for v 11.6(1)

- 18 August 2016: Cisco online help file for v 11.5(1). To view the online help, extract the zip file and run the index file. When prompted, click 'Allow blocked content'.

- 18 August 2016: Cisco Packaged Contact Center Enterprise API Details for v 11.5(1)

- 26 August 2015: Cisco online help file for v 11.0. To view the online help, extract the zip file and run the index file. When prompted, click 'Allow blocked content'.

- 26 August 2015: Cisco Packaged Contact Center Enterprise API Details for v 11.0.

- 18 June 2014: Cisco online help file for v 10.5. To view the online help, extract the zip file and run the index file. When prompted, click 'Allow blocked content'

- 18 June 2014: Cisco Packaged Contact Center Enterprise API Details for v 10.5

- 17 Dec 2013: Cisco online help file for v 10.0. To view the online help, extract the zip file and run the index file. When prompted, click 'Allow blocked content'

- 17 Dec 2013: Cisco Packaged Contact Center Enterprise API Details for v 10.0

- 2 Apr 2013: Cisco Packaged Contact Center Enterprise API Details. Updated 4/2/2012.